Summary of Features & Professional Services

 

Workify Summary of Features & Services: Engagement*

The Workify Software includes the following Engagement features:

  • Access to engagement survey templates: baseline, drill down or eNPS pulse
    • Additional question mapping to indicators (i.e. factors)
  • Access to pulse survey / subject specific templates: reward, diversity and inclusion, employee burnout, COVID Safety, and ​​learning & development, etc.
  • Ability to support various question types: likert, eNPS, single choice, multi choice, ranking, qualitative, etc.
  • Real-time Reporting
  • Access to Advanced Analytics and Dashboard functionality (daily refresh)
  • Access to Raw Survey Data in Excel (excluding metadata)
  • Web Mobile and Email Access to Surveys
  • Ability to edit survey communications
  • Access to data importing tool at any time within the platform
  • Shared access to BI dashboards specific for managers (included in full package only)
  • Hundreds of pre-configured dashboard visualizations
  • Anonymized survey functionality
  • DIY Survey builder
  • Platform PDF single page export
  • Intelligent survey reminders

*Feature set varies in Quick Start package.

Our client success model serves as an extension of your team, offering the following support packages:

Workify Summary of Professional Services: Engagement (Full and Quick Start)

Workify Engagement: Quick Start Professional Services
Workify Engagement: Full Professional Services
  • Engagement Survey Support:
    • Once and done survey (single survey cycle)
    • User data management capabilities
    • Support of intelligent surveys reminders
    • Single fully-supported survey (engagement or pulse)
    • Review and design of survey
    • Review and quality assurance of employee data
    • Assisted upload of employee user meta data 
    • Custom survey communication
    • Assisted management of survey process (build, launch, reminders, etc)
    • Preparation of a single Executive-level deck:
      • Analysis and insights of quantitative data  
      • Excel Export of qualitative data (cut by single metadata field of your choosing)
      • Delivery of these reporting deliverables based on standard Workify reporting templates and turnarounds
    • Executive insights walkthrough (1 per survey)
  • Workify U / Training
    • One survey management session
    • One advanced analytics training session
    • One data upload training session
    • Unlimited access to online training resources
    • Access to Workify Knowledge base
  • Engagement Strategy:
    • Manage and oversee the annual engagement calendar
  • Engagement Survey Support:
    • 4 fully-supported surveys (engagement or pulse)
    • Review and design of baseline survey
    • Review and quality assurance of employee data
    • Assisted upload of employee user meta data 
    • Ability to update data dimensions post survey launch (1 dimension update per survey)
    • Custom survey communication
    • Assisted management of survey process (build, launch, reminders, etc)
    • Preparation of Executive-level deck:
      • Analysis and insights of quantitative data  
      • Excel Export of qualitative data (cut by single metadata field of your choosing)
      • Delivery of these reporting deliverables based on standard Workify reporting templates and turnarounds
    • Executive insights walkthrough (1 per survey)
  • Workify U / Training
    • One survey management session
    • One advanced analytics training session
    • One data upload training session
    • Unlimited access to online training resources
    • Access to Workify Knowledge base

Workify Summary of Features & Services: Pulse 

The Workify Software includes the following Pulse features:

  • Ability to send unlimited, self service ad-hoc Pulse Surveys via the Survey Builder
  • Access to survey templates: 
    • Engagement: baseline, drill down or eNPS pulse
    • Pulse specific: reward, diversity and inclusion, employee burnout, COVID Safety, ​​learning & development, etc.
  • Question mapping to indicators (i.e. factors) 
  • Ability to support various question types: likert, eNPS, single choice, multi choice, ranking, qualitative, etc.
  • Real-time Reporting 
  • Access to Advanced Analytics and Dashboard functionality (daily refresh)
  • Access to Raw Survey Data in Excel (excluding metadata)
  • Web Mobile and Email Access to Surveys
  • Ability to edit survey communications 
  • Access to data importing tool at any time within the platform
  • Hundreds of pre-configured dashboard visualizations
  • Anonymized survey functionality
  • Platform PDF single page export
  • Custom survey communications 
  • Intelligent survey reminders

Workify Summary of Professional Services: Pulse

Workify Pulse: Professional Services
  • Pulse Survey Support:
    • Access to Workify support team
    • Support to troubleshoot resending survey links, adding participants, etc.
  • Workify U / Training
    • One survey management session
    • One advanced analytics training session
    • One data upload training session
    • Unlimited access to online training resources

Workify Summary of Features & Services: Experience (e.g., New Hire, Exit)

The Workify Software includes the following Experience features:

  • Access to Workify Standard New Hire and Exit survey templates
  • Creation of survey template / survey pack
  • One touch On Demand deployment of lifecycle surveys
  • Access to Advanced Analytics and Dashboard functionality (daily refresh)
  • Access to Individual and Aggregate level data for New Hire and Exit responses
  • Access to Raw Survey Data in Excel 
  • Access to data importing tool at any time within the platform
  • Web Mobile and Email Access to Surveys
  • Ability to edit survey communications 
  • Intelligent survey reminders

Workify Summary of Professional Services: New Hire and Exit Surveys

Workify Experience: New Hire Professional Services
Workify Experience: Exit Professional Services
  • Review and design of New Hire survey questions
  • Creation of survey template / survey pack
  • Training of On Demand survey launch functionality
  • One advanced analytics training session
  • One data upload training session
  • Online training resources (unlimited)
  • Review and design of Exit survey questions
  • Creation of survey template / survey pack
  • Training of On Demand survey launch functionality
  • One advanced analytics training session
  • One data upload training session
  • Online training resources (unlimited)

Workify Summary of Features & Services: 360 Performance Surveys

The Workify Software includes the following 360 Performance features:

  • Purchase in bundles (25, 50, 100)
  • Access to Workify’s standard 360 survey templates (individual, manager, executive)
  • Creation of survey templates
    • Configuration of questions for 3 templates
  • Support up to 18 questions max 
  • Categories and competency mapping available (if needed)
  • Segregated manager self-assessment and reviewer group reporting
  • Client specific advanced analytics dashboard for individual manager reporting
  • Client specific advanced analytics for aggregate manager reporting
  • Access to Advanced Analytics and Dashboard functionality (daily refresh)
  • Web Mobile and Email Access to Surveys
  • Custom survey communications 
  • Intelligent survey reminders

Workify Summary of Professional Services: 360 Performance Surveys

Workify 360 Performance: Professional Services
  • Manager 360 survey program development
  • Access to Workify’s standard 360 survey templates (individual, manager, executive)
  • Review and design of custom 360 survey
  • Custom advanced analytics dashboard for individual manager reporting
  • Custom advanced analytics for aggregate manager reporting
  • Segregated Manager self-assessment and reviewer group reporting
  • Development of 360 scorecards 
  • Training (one session per item):
    • On Demand survey management
    • Advanced analytics
    • Data management

Workify Summary of Features & Services: Conversations

The Workify Software includes the following Conversations features:

  • Anonymous conversation tool for employees to submit real-time feedback
  • Administrative access to respond to anonymous suggestions 
  • Simple workflow for managing suggestions
  • Ability for end users to use Workify Conversations via SMS

Workify Summary of Professional Services: Conversations

Workify Conversations: Professional Services
  • Access to Workify support in launching Conversations tool
  • Training around admin support of conversations
  • Ability to support email or sms use of conversations
  • Set up of admin accounts to manage conversations