In The Modern People Leader Podcast, we go behind the scenes with HR executives to hear about their daily routines, what it means to be a Modern People Leader and we will discuss the latest topics in the HR world. Our goal is to keep you up-to-date on the latest trends, and to help spark conversations and change within your organization. You can access our episodes below. Or you can subscribe to The Modern People Leader directly on Spotify or Apple Podcasts.

20 – Building Great Managers

In episode 20 Adrienne Barnard, SVP People Operations & Experience at AdmitHub, joined us on The Modern People Leader.

We covered all things manager-related: the secret sauce to becoming a great manager, rookie mistakes to avoid, how to run effective 1x1s, and much more.

Episode highlights:

  • The secret sauce for becoming a great manager,
  • The biggest rookie mistakes for new managers,
  • People ops is important & companies are starting to take notice,
  • Why most 1x1s are ineffective,
  • Putting all managers through management training,
  • Having someone look after People Ops makes a big impact,
  • Leveraging engagement surveys to measure manager effectiveness,
  • And using micro-learning opportunities to get quick wins with manager training.

19 – Building out people processes

In episode 19 Emma Brudner, Head of People at Reggora, joined us on The Modern People Leader.

We talked about what it has been like building out Reggora’s people processes from scratch, going fully distributed, and what they’re measuring on their first-ever pulse survey.

Episode Highlights:

  • How Emma made the jump from being a journalist to Head of People,
  • Prioritizing people processes being put into place,
  • Why she meets with every new hire,
  • Influencing without authority in HR,
  • Building the employee handbook & ensuring the policies are equitable,
  • How going fully distributed is fueling headcount growth,
  • How Reggora designed their first pulse survey,
  • Recruiting for industry-specific expertise, and the difference between radical candor and being a jerk.

18 – Director of Talent Acquisition at EnterpriseDB on Hiring & Onboarding

In episode 18 Jaclyn Jussif, Director of Talent Acquisition at EnterpriseDB, joined us on The Modern People Leader.

We talked about hiring, onboarding, and how to create custom ramp plans for new hires. Episode Highlights:

  • Biggest differences hiring internationally,
  • Using the WHO method for behavioral interviewing,
  • Calling out the elephant in the room (COVID) in interviews,
  • Front-loading information in the onboarding process,
  • Creating customized 30, 60, 90-day ramp plans,
  • Tying references to ramp plans,
  • Nudging people to connect,
  • Why the EMPLOYEE needs to drive the onboarding process,
  • And the magnified imposter syndrome that people are feeling right now.

17 – Chief People Officer on Psychological Safety

Gillian Godfrey, Chief People Officer at Storable, joined us on The Modern People Leader. Gillian shared how Storable is creating Psychological Safety across the entire employee experience.

Episode highlights:

  • Why psychological safety is front and center right now and should be a priority for leadership teams
  • How psychological safety directly connects to employee engagement and what measure you can put in place
  • Why investing in Psychological Safety will make deposits to the trust bank for your people
  • How you can embed touch points throughout your employee lifecycle to support reinforce your commitment to wellness
  • How Storable launched their new Employee Value Proposition and grew their LinkedIn page from 1,000 to 10,000 followers
  • Why the time is now for HR to step up as a leader and earn the seat at the table.

16 – Building Recognition Programs for a 6,000 Person Company

In Episode 16, Sarah Salbu Young, Talent Experience Partner at PegaSystems, gave us a behind the scenes look on how she helped build a scalable recognition program for their 6,000 people worldwide. Specifically, we covered: 

  • The lost art of saying thank you and the power of words
  • Incorporate traditions and rituals to build a stronger culture
  • The 3 core pillars of employee recognition at PegaSystems
  • Creating “water-cooler” like moments in the remote work environment 
  • Infusing humor into the workplace and creating “badge of honor” moments
  • How to measure success of your recognition programs

15 – Chief People Officer on Going Digital First

Dena gave us an up-close look into what went into Drift’s recent decision to go Digital First:

  • How Digital First is different than Hybrid and why it’s a complete mindset shift
  • How Drift is creating virtual rituals to maintain their world-class culture
  • Why it was important for Drift to make a decision to give employees permission to make big life moves
  • How they’re focusing on impact and outcomes over face time or desk time

14 – The largest Jiffy Lube franchisee in the US

Lyndsay Lord joined us for a candid conversation on how Team Care Care | Jiffy Lube strengthened their employer brand by designing L&D programs that have created a culture of internal promotion and world class retention. 

Episode highlights:

  • Why the best employee engagement programs are those tailored to your business
  • How to develop an approach engagement in way that’s unique to your business
  • Why focusing on outcomes that tie to your culture (i.e., purpose and core values) will create better measures for success
  • How to develop learning and development programs that cultivate the next generation of leaders at your company
  • How Jiffy Lube got to a 25% internal promotion rate with 100% of leaders having been promoted from hourly to GM, DM, etc.

13 – VP of People + Talent at Privy on Performance Reviews

Why she loves her job, the monthly HR/Talent breakfast that she hosts, the employee preference for a quarterly performance review vs. the manager pushback for a less frequent cadence, how she built Privy’s performance review process from scratch, how she built a competency bank & tailored competencies for different teams, the debate on whether or not to include self-assessments, how to enable managers to have professional growth conversations with their direct reports, and more.

In episode 13 we covered quite a bit: the craziest thing Jennifer Paxton is experienced in her career.

12 – The Gray Area of “Anonymous” Employee Feedback

In episode 12 we talked about the importance of anonymous feedback and the new “gray area” that has emerged.

Challenges companies are having taking action on employee feedback, skepticism from employees on survey anonymity, “confidential” surveys that aren’t truly anonymous, the argument for pseudo-anonymous feedback, what a world of fully-attributed surveys would look like, and how people might be able to one-day “opt-in” to attributed feedback channels.

11 – Leveraging LinkedIn to Build Your Employer Brand

In episode 11 our guest was Chris Walker, CEO of Refine Labs.

Chris has grown his business from 1 person to 20 in the past 16-18 months, and he plans on being at 100 by the end of 2022. 100% of their growth (on both the customer and people side) has come from the employer brand that they’ve been able to build on LinkedIn. He gives a full breakdown of how they do it. We then talk about how he vets 900+ candidates for roles, how they’ve built an army of employee advocates on social media, why they are a 100% remote-based company, and more.

10 – Al Polizzi (Chief People Officer at VetCor)

In episode 10, our guest was Al Polizzi, Chief People Officer at VetCor.

We talk about her love for dogs, how she transitioned from an English professor to HR, how VetCor is finding ways for employees to connect, their virtual onboarding “buddy system”, how they implemented their first-ever virtual career fair, why companies should stop selling an inauthentic version of themselves to candidates, her definition of employee engagement, how they’re connecting employees to teach one another, the “Tech Life” Facebook group for Vet Techs at VetCor, creating change champions for mental wellness programs, and finding “reverse mentors” across your front-line workers.

9 – Mental Wellness at Work (Gloria Chan Packer)

In episode 9, we discuss or our first expert session, we spoke with Gloria Chan Packer, the Principal Advisor at Recalibrate.

She shares her personal mental wellness journey, her thoughts on being in the midst of a mental health crisis, the obligation from organizations to support mental wellness in the workplace, what a modern mental wellness program looks like, why giant corporate subscriptions to Headspace might not be the answer, and how to measure the effectiveness of your wellness programs.