Podcasts

In The Modern People Leader Podcast, we go behind the scenes with HR executives to hear about their daily routines, what it means to be a Modern People Leader and we will discuss the latest topics in the HR world. Our goal is to keep you up-to-date on the latest trends, and to help spark conversations and change within your organization. You can access our episodes below. Or you can subscribe to The Modern People Leader directly on Spotify or Apple Podcasts.

80 – Jessica Zwaan (COO, Whereby) on people ops as a product & recent layoff in the news

Jessica Zwaan, COO at Whereby, joined us on The Modern People Leader. We talked about the recent layoffs in the news, how we can raise the CPO role to be looked at as more commercial, and why you should treat people ops as a product.

Timestamps:

  • why we should be jealous she gets to work at Whereby (6:01),
  • layoffs this week (8:35),
  • the domino effect leading up to layoffs (17:15),
  • outside of the CPO role, women only make up 20% of the other C-Suite roles (20:15),
  • raising the people role to be more commercial (23:49),
  • there are 3 products a company is building at one time (30:35),
  • you need a unique selling point for employees to really stand out in the market (38:35),
  • 2 biggest challenges when trying to move to this new way of working (44:07),
  • how she defines a Modern People Leader (52:51),
  • the advice she’d give to her 22-year-old self (53:51),
  • and the people problem she would fix with a magic wand (56:24). 

79 – HR Leaders: You got this

Today we reflected on our biggest learnings from the last few months of The Modern People Leader.

Timestamps:

  • Understanding what a human-centered organization is (14:10)
  • The language and words we use to describe work (18:30)
  • Employees don’t want to work for a paternalistic organization (22:09)
  • What type of support will organizations provide their people in the future (26:50)
  • Merary’s advice to first-time HR leaders (29:20) HR teams playing to win versus to not lose (36:50)
  • Four pillars of DEI (39:20) Gen Z is the most entrepreneurial generation yet (41:38)
  • Gen Z want a diversity of experiences in their jobs (47:20)
  • More talent will go independent than ever before (48:40)

78 – Kim Rohrer (Head of Employee Experience Oyster) on creating an unified employee experience across 70 countries

Kim Rohrer, Head of Employee Experience at Oyster, joined us on The Modern People Leader. We talked about the biggest challenges in creating a unified employee experience across 70 countries, why every company should have a Head of Employee Experience, and why your company should consider hiring in tier 2 or 3 countries.

Timestamps:

  • Why we should be jealous she gets to work at Oyster (18:30),
  • when Kim knew she didn’t want the CHRO role (22:53),
  • why Kim enjoys employee experience work so much (28:30),
  • the types of companies that should have a Head of Employee Experience (29:40),
  • how she’s trying to evangelize the Head of EX role (34:39),
  • FAIL’ing (first attempt in learning) (38:28),
  • biggest challenges in creating a unified global employee experience across 70 countries (40:28),
  • why companies should consider hiring in tier 2 or 3 countries (44:08),
  • incredibly smart and capable knowledge workers exist all over the world (47:48),
  • how they’re able to collect DEIB metrics at a global level (55:20), and more.

 

77 – John Foster(4-time CHRO & Founder of Gamut Labs) on how to build a human centered organization

John Foster, 4-time CHRO & Founder of Gamut Labs, joined us on The Modern People Leader. We talked about the difference between a traditional and a human-centered organization, the 5 dimensions of a HCO, and why HCOs get more creative output from their people.

Timestamps:

  • The difference between a traditional organization and a Human-Centered Organization (16:28)
  • Why a little bit of hierarchical thinking can ruin a people process (25:25)
  • The definition of a Human-Centered Organization (28:25)
  • The 5 dimensions of a Human-Centered Organization (41:07)
  • The best way to get creative output is by being human-centered (44:01)
  • Why the traditional organization is a crack in the sidewalk of humanity (46:33) 

76 – Merary Soto- Saunders on Impacting DEI for 500K people

Merary Soto-Saunders, Global Head of DEI at CVC Partners, joined us on The Modern People Leader.

She shared her advice to first-time HR leaders, CVC’s process for setting DEI goals, and how she’s able to impact DEI for over 500k people in her role.

Timestamps:

  • Merary’s journey from investment banking to DEI work (10:50)
  • Working in different countries has shaped her perspective as an HR leader (16:23)
  • How CEOs view HR in other countries versus the US (19:40)
  • Why HR & DEI should be separate (21:43)
  • The 3 components of her role: internal DEI, DEI partner for portfolio companies, and external DEI brand (26:10)
  • Process for setting DEI goals (31:18)
  • DEI Dashboards (33:08)
  • The 4 pillars of DEI at CVC (35:20)
  • Having the ability to impact DEI for 500k people (45:23)
  • DEI/HR Think Tank (57:17) 

75 – Group chat: Gen Z’s impact on how we work

In this episode we had three return guests for another MPL group chat:

  • Laura Robblee, CHRO at Zuora
  • Steve Cadigan, Former CHRO of LinkedIn & author
  • Stephanie Cramer, SVP of People at MGAC

We discussed how Generation Z is impacting the future of work.

Timestamps:

  • Are we in a recession? (16:21)
  • Echo quitting (21:28)
  • There are more commonalities between generations than differences (27:55)
  • Employees have higher expectations for their employers than ever before (29:20)
  • Younger generations are far more entrepreneurial (37:52)
  • Everything is subscription oriented and it’s affected how people think about work (41:58)
  • Gen Z and in-person work (43:50)
  • More top talent will go independent than we’ve ever seen in the past (49:40)
  • Companies have an internal awareness problem, not a recruiting problem (53:06)
  • The one thing organizations should focus on to position themselves as an employer of choice for Gen Z (58:00)

74 – Career advice from MPL guests

In this episode we reflected on MPL guests’ responses to our three rapid-fire questions:

  • What career advice would you give your 22-year-old self? (1:25)
  • If you had a magic wand, what would you fix in HR? (16:43)
  • What’s coming next for the future of work? (27:05)

73 – Group Chat: Hybrid work’s impact on DEI

This week we had three return guests for another MPL group chat:

  • Darren Murph, Head of Remote at GitLab
  • Hallie Bregman, The Bregman Group
  • Valerie Jackson, Chief Diversity Officer at Zuora

We talked about how COVID has given everyone the opportunity to take the red pill and why focusing on the HOW of work will make the biggest impact on DEI.

Timestamps:

  • Are concepts like quiet quitting new or have they just been rebranded? ( 7:46)
  • People are rethinking how they invest in their “purpose portfolio” (9:00)
  • The unspoken expectations for employees (12:50)
  • Loud retention is the antidote to quiet quitting (18:40)
  • COVID has given everyone the opportunity to take the red pill (21:55)
  • Has hybrid work made DEI harder or easier in the workplace (29:26)
  • Focusing on the HOW of work and not just the WHERE will make a bigger impact on DEI (35:17)
  • What the next evolution of DEI work will look like (44:15)
  • What it means to be a Modern People Leader (57:32)

72 – Quiet Quitting & why being a CHRO is so hard

This episode was recorded a couple of weeks ago, so we apologize if the content from this episode is a little dated. We talked about Malcolm Gladwell’s thoughts on remote work, quiet quitting, and our 3 biggest takeaways from our last 5 episodes.

Timestamps: 

  • Malcolm Gladwell’s thoughts on remote work (1:25),
  • Quiet quitting (11:23),
  • Layoffs in 2022 (15:30),
  • Our 3 biggest takeaways from the last couple of months on MPL (23:00),
  • Companies are recession-proofing (23:50),
  • Being a CHRO is really hard (30:50),
  • And the next 12-months will be the year of the Modern People Leader (49:10). 

71 – Ciara Lakhani (Chief People Officer, Dashlane) on what HR can do during times of uncertainty

Ciara Lakhani, Chief People Officer at Dashlane, joined us on The Modern People Leader. We talked about what HR can do to weather the storm during economic downturns, employee expectations for their organizations versus investors, and Dashlane’s employee feedback strategy.

Timestamps: 

  • How Ciara ended up in HR (4:20),
  • Why we should be jealous that she gets to work at Dashlane (9:20),
  • The most important traits for people leaders during times of economic uncertainty (12:20),
  • What people leaders can do during economic downturns (13:28),
  • Being transparent with your people during difficult times (18:08),
  • Employee expectation being out of step with your current economic environment (21:34),
  • The long-term tradeoff of job hopping (28:00),
  • The gaps between how investors and employees see things (32:00),
  • Dashlane’s employee feedback strategy (33:30),
  • How Ciara shares engagement data with the leadership team (36:18),
  • And the advice she’d give to her 22-year-old self (37:53).

70 – Valerie Jackson & Laura Robblee on Their Flourishing CHRO/CDO Relationship

Zuora’s Laura Robblee, CHRO, and Valerie Jackson, Chief Diversity Officer, joined us on The Modern People Leader. We talked about why their CHRO/CDO partnership works so well and how they’re laying the foundation for a new Zuora.

Timestamps: 

  • Their favorite thing about working with one another (16:40),
  • Prioritizing diversity and inclusion at Zuora (21:50),
  • Why having both the CDO & CHRO reporting to the CEO works for them (25:08),
  • The swim lanes for HR & DEI at Zuora (30:00),
  • Why diversity is a measure of organizational health (37:39),
  • Why their leadership playbook is a big focus for them right now (40:05),
  • The summit they’re hosting for VP + folks at the company (44:00),
  • The career advice Valerie would give her 22-year-old self (47:10),
  • And what Laura would fix in HR with a magic wand 49:10)

69 – Melissa Werneck on ”The Year of the Manager”

Melissa Werneck, Global Chief People Officer at Kraft Heinz, joined us on The Modern People Leader. We talked about the work Kraft Heinz is doing to help support and develop their managers, why it was important for the move from a “know it all” culture to a “learn it all” culture, and how they’re using new tech to turn their ambitions into reality.

Timestamps:

  • Why we should be jealous she gets to work at Kraft Heinz (9:58),
  • Moving from a “know it all” to a “learn it all” culture (14:28),
  • The year of the manager at Kraft (22:20),
  • Only 10% of people are naturally wired to be a manager (23:00),
  • The launch of Project WIN (24:20),
  • How they’re using nudges to make their ambitions a reality (34:20),
  • Why the forgetting curve is real (37:43),
  • The advantages of being an early adopter of new tech (39:00),
  • How they’ve been able to scale people programs at such a large organization (42:20),
  • And the career advice she would give her 22-year-old self (45:06).