14 – The largest Jiffy Lube franchisee in the US

Lyndsay Lord joined us for a candid conversation on how Team Care Care | Jiffy Lube strengthened their employer brand by designing L&D programs that have created a culture of internal promotion and world class retention. 

Episode highlights:

  • Why the best employee engagement programs are those tailored to your business
  • How to develop an approach engagement in way that’s unique to your business
  • Why focusing on outcomes that tie to your culture (i.e., purpose and core values) will create better measures for success
  • How to develop learning and development programs that cultivate the next generation of leaders at your company
  • How Jiffy Lube got to a 25% internal promotion rate with 100% of leaders having been promoted from hourly to GM, DM, etc.