Resources

Practical tools for continuously improving culture and engagement at your organization

Resources

Practical tools for continuously improving culture and engagement at your organization

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Welcome to The Modern People Leader Podcast!

For many years, I have wanted to showcase all of the great leadership and talent that I have had the benefit of working with over the years. So many amazing individuals have contributed to and pioneered a new, more modern approach to human resources. It is in this spirit that I recently launched a new podcast, the Modern People Leader, with Daniel Huerta.

The Modern People LeaderPodcast has a “top of mind” format. In our weekly episodes, we will go behind the scenes with HR executives to hear about their daily routines, what it means to be a Modern People Leader and we will discuss the latest topics in the HR world.

Our goal is to keep you up-to-date on the latest trends, and to help spark conversations and change within your organization. While this channel is completely separate from Workify, I thought that many of you may find some value in the conversations and guest interviews.

You can access our episodes below. Or you can subscribe to The Modern People Leader directly on Spotify or Apple Podcasts.

We hope you enjoy the discussions and thank you for listening.

For many years, I have wanted to showcase all of the great leadership and talent that I have had the benefit of working with over the years. So many amazing individuals have contributed to and pioneered a new, more modern approach to human resources. It is in this spirit that I recently launched a new podcast, the Modern People Leader, with Daniel Huerta.

The Modern People LeaderPodcast has a “top of mind” format. In our weekly episodes, we will go behind the scenes with HR executives to hear about their daily routines, what it means to be a Modern People Leader and we will discuss the latest topics in the HR world.

Our goal is to keep you up-to-date on the latest trends, and to help spark conversations and change within your organization. While this channel is completely separate from Workify, I thought that many of you may find some value in the conversations and guest interviews.

You can access our episodes below. Or you can subscribe to The Modern People Leader directly on Spotify or Apple Podcasts.

We hope you enjoy the discussions and thank you for listening.

Stephen Huerta

Stephen Huerta

Founder and CEO Workify

Stephen Signature

 

Stephen Huerta

Stephen Huerta

Founder and CEO Workify

Corporate HR executive turned entrepreneur. Passionate about new ways of doing business and making the world a better place to work through Workify.

Episode 19 – Emma Brudner (Head of People, Reggora)

In episode 19 Emma Brudner, Head of People at Reggora, joined us on The Modern People Leader.

We talked about what it has been like building out Reggora’s people processes from scratch, going fully distributed, and what they’re measuring on their first-ever pulse survey. Timestamps: how Emma made the jump from being a journalist to Head of People, prioritizing people processes being put into place, why she meets with every new hire, influencing without authority in HR, building the employee handbook & ensuring the policies are equitable, how going fully distributed is fueling headcount growth, how Reggora designed their first pulse survey, recruiting for industry-specific expertise, and the difference between radical candor and being a jerk.

Episode 18 – Jaclyn Jussif (Director of Talent Acquisition, EnterpriseDB) on Hiring & Onboarding

In episode 18 Jaclyn Jussif, Director of Talent Acquisition at EnterpriseDB, joined us on The Modern People Leader.

We talked about hiring, onboarding, and how to create custom ramp plans for new hires. Timestamps: biggest differences hiring internationally, using the WHO method for behavioral interviewing, calling out the elephant in the room (COVID) in interviews, front-loading information in the onboarding process, creating customized 30, 60, 90-day ramp plans, tying references to ramp plans, nudging people to connect, why the EMPLOYEE needs to drive the onboarding process, and the magnified imposter syndrome that people are feeling right now.

Episode 17 – Gillian Godfrey (Chief People Officer, Storable) on Psychological Safety

In episode 17 Gillian Godfrey, Chief People Officer at Storable, joined us on The Modern People Leader.

Gillian shared how Storable is creating Psychological Safety across the entire employee experience. We also dove into the recent work that they did with their Employee Value Proposition. Timestamps: why Psychological Safety is front and center right now, how their leadership team is “wrapping their arms around their people”, the two new roles that Storable created to improve employee engagement, “making deposits to the trust bank”, how they’re creating psychological safety from candidate to “graduate”, now is your time in HR to step up as a leader, how Storable launched their new Employee Value Proposition, how they grew their LinkedIn page from 1,000 to 10,000 followers, and how Storable connected their EVP to a compelling story.

Episode 16 – Building Recognition Programs for a 6,000 Person Company

In episode 16 Sarah Salbu Young, Talent Experience Partner at Pegasystems, joined us on The Modern People Leader recently.

At Pegasystems, Sarah’s role is fully dedicated to building recognition programs for their 6,000 people worldwide. We talked about “the lost art of saying thank you”, how companies can incorporate traditions and rituals to build a stronger culture, and lastly, she broke down the 3 core pillars of Recognition at Pega. Timestamps: how Sarah made the jump from PR to the People function, Sarah’s unique role & the 3 core pillars of recognition, the power of saying “thank you”, creating a culture of positivity, incorporating traditions and rituals to build a stronger culture, creating “water-cooler” like moments virtually, infusing humor into the workplace, creating unique “badge of honor” moments for big milestones that everyone can look forward, peer-to-peer recognition and awards at Pega, and measuring the success of recognition programs.

Episode 15 – Dena Upton (Chief People Officer, Drift) on Going Digital First

In episode 15 – Dena Upton, Chief People Officer at Drift, joined us on The Modern People Leader the other day.

Drift is a hyper-growth startup (440 employees) that has been named to Deloitte’s Fast 500 List, Forbes’ AI 50 List, and Inc.’s of the Best Workplaces of 2020. Dena shared the details around Drift’s recent decision to go Digital First: Defining Digital First, how it’s different than a hybrid approach, and why it’s a mindset shift, why the hybrid approach will start to deteriorate post-pandemic, doubling down on what’s working for your culture in a digital work environment, Monday Metrics and Friday Show & Tell, giving employees permission to make big life decisions and picking an edge, focusing on impact and outcomes over facetime, putting the finishing touches to their culture deck, the importance of storytelling and showing your work, the Drift leadership team’s commitment to their people agenda relocation and market-based compensation and the metrics that Dena is constantly looking.

Episode 14 – Lyndsay Lord (CHRO, Team Car Care, dba Jiffy Lube)

In episode 14 our guest today was Lyndsay Lord, CHRO at Team Car Care, dba Jiffy Lube, the largest Jiffy Lube franchisee in the US.

For all of the HR practitioners that work in multi-unit businesses, this episode is for you! And for everyone else, listen to Lyndsay on why working in HR for a blue-collar company is so rewarding. What we covered: focusing on their 5,000 teammates to deliver an amazing guest experience, how role clarity can drive high engagement, building a strong data foundation on the HR side, 2021 will be the year of anticipation with their analytics, managing data for a multi-unit business, laying out a clear career path for employees, identifying high-potential teammates to promote, working in HR for white-collar vs. blue-collar companies, listening to employees to make their experience better, trainings to develop inclusive leaders, International Women’s Day shoutouts, qualities of the great leaders she’s worked with navigating motherhood while focusing on your career, and more.

Episode 13 – VP of People + Talent at Privy on Performance Reviews (Jennifer Paxton)

In episode 13 we covered quite a bit: the craziest thing Jennifer Paxton is experienced in her career.

Why she loves her job, the monthly HR/Talent breakfast that she hosts, the employee preference for a quarterly performance review vs. the manager pushback for a less frequent cadence, how she built Privy’s performance review process from scratch, how she built a competency bank & tailored competencies for different teams, the debate on whether or not to include self-assessments, how to enable managers to have professional growth conversations with their direct reports, and more.

Episode 12 – The Gray Area of “Anonymous” Employee Feedback

In episode 12 we talked about the importance of anonymous feedback and the new “gray area” that has emerged.

Challenges companies are having taking action on employee feedback, skepticism from employees on survey anonymity, “confidential” surveys that aren’t truly anonymous, the argument for pseudo-anonymous feedback, what a world of fully-attributed surveys would look like, and how people might be able to one-day “opt-in” to attributed feedback channels.

Episode 11 – Leveraging LinkedIn to Build Your Employer Brand

In episode 11 our guest was Chris Walker, CEO of Refine Labs.

Chris has grown his business from 1 person to 20 in the past 16-18 months, and he plans on being at 100 by the end of 2022. 100% of their growth (on both the customer and people side) has come from the employer brand that they’ve been able to build on LinkedIn. He gives a full breakdown of how they do it. We then talk about how he vets 900+ candidates for roles, how they’ve built an army of employee advocates on social media, why they are a 100% remote-based company, and more.

Episode 10 – Al Polizzi (Chief People Officer at VetCor)

In episode 10, our guest was Al Polizzi, Chief People Officer at VetCor.

We talk about her love for dogs, how she transitioned from an English professor to HR, how VetCor is finding ways for employees to connect, their virtual onboarding “buddy system”, how they implemented their first-ever virtual career fair, why companies should stop selling an inauthentic version of themselves to candidates, her definition of employee engagement, how they’re connecting employees to teach one another, the “Tech Life” Facebook group for Vet Techs at VetCor, creating change champions for mental wellness programs, and finding “reverse mentors” across your front-line workers.

Episode 9 – Mental Wellness at Work (Gloria Chan Packer)

In episode 9, we discuss or our first expert session, we spoke with Gloria Chan Packer, the Principal Advisor at Recalibrate.

She shares her personal mental wellness journey, her thoughts on being in the midst of a mental health crisis, the obligation from organizations to support mental wellness in the workplace, what a modern mental wellness program looks like, why giant corporate subscriptions to Headspace might not be the answer, and how to measure the effectiveness of your wellness programs.

Episode 8 – Are you doing a lot of “manual HR work”?

In episode 8, we discuss what a “quarterly pulse engagement survey” is and how much time in HR is being spent on manual work.

For more content, subscribe to The Modern People Leader on Spotify or Apple Podcasts.

Episode 7 – Dilshan Ratnayake (EVP & Chief People Officer at Securonix)

In episode 7, we talk with Dilshan Ratnayake, EVP & Chief People Officer at Securonix.

Growing, shaping, and retooling leaders is like oxygen to an organization. Investing in your people who lead other people has an immediate ripple effect. Your leaders become multipliers. The converse is also true. If you don’t, you contract an organization. It becomes stale and you suffocate it. Dilshan Ratnayake, EVP & Chief People Officer at Securonix, shares how his team recently implemented a leadership development program for 22 executives.

Episode 6 – Hard Truths in HR

In 2020, there was an unprecedented amount of employee feedback collected as we worked through the challenges of the pandemic.
Between data from core HR systems and pulse surveys via SurveyMonkey, Google Forms, etc, people teams are sitting on gold.
In episode 6, we hit on the growing importance of people analytics, how HR needs to collaborate better as a function and the underutilization of HR tech.

Episode 5 – April Galda Joyce (Chief Culture Officer, Global Atlantic Financial Group)

When you create internal opportunities for your people, it sends a strong signal. It shows that you actually care about developing them – not just wringing every last bit of work out of them. It shows that you think they can be successful in so many different ways. And it shows that you see them as more than the role they currently sit in.

April Galda Joyce, Chief Culture Officer at Global Atlantic Financial Group, shares how her team has made this a priority & a recent example of when this happened.

Episode 4 – Debbie Shotwell (Chief People Officer, Stack Overflow)

In episode 4, we talk with Debbie Shotwell, Chief People Officer at Stack Overflow, about her career and her new role at Stack.

We dive into what her agenda will look like in her first 90 days, prioritizing mental health and wellbeing during these difficult times, the importance of employer branding, the secret sauce for engaging employees, and much more.

Episode 3 – 2021 HR & Employee Engagement Trends

In episode 3, we discuss the biggest HR trends from 2020. Then, we jump into what we see coming in 2021.

Episode 2 – Getting Real BI with Employee Engagement Data

In episode 2, we talked about what having true BI capabilities with your employee engagement data looks like:

What does it even mean to have true business intelligence. How to create a common data model across your feedback channels. How to pick a set of critical numbers or KPIs. The promise of AI/ML in HR Tech. Real BI vs. sexy static reporting.

Episode 1 – Taking Action on Employee Feedback

Lean into our “Top of Mind” format, where we discuss topics that are relevant, timely, and probably on the minds of a lot of people out there in HR.

Who should own action planning? What a modern employee feedback approach looks like? How to get to the crux of what your data is telling you? How to craft a narrative around your employee feedback? How to communicate results out to both the leadership team and company-wide?